We provide a full range of customs agency services, covering export, import, transit, fiscal clearance, and the specialised 33a procedure. Our team handles documentation preparation and verification, representation before customs authorities, and coordination of all formalities to ensure your cargo is cleared efficiently, safely, and in full compliance with regulations.
We also arrange customs procedures requiring additional certificates and permits — including phytosanitary certificates, certificates of origin, WIORiN documents, and applications for sanitary and veterinary inspections. By working closely with local inspectorates and border authorities, we streamline the clearance process and minimise the risk of delays.
01
To ensure smooth and delay-free customs clearance, it is essential to prepare a complete set of documents that comply with legal requirements and accurately reflect the actual state of the shipment.
The key document is the Commercial Invoice, which must include the full details of the consignor and consignee (matching the official registry), the invoice number and issue date, a detailed description of the goods with their HS (tariff) code, quantity, value, currency, country of origin, delivery terms in accordance with Incoterms (e.g., EXW, FOB), and payment terms.
Where applicable, it should also include the purchase order number. All invoice data must be consistent with the transport documents and the physical cargo.
02
The Packing List should clearly specify the shipment number, description and quantity of items per package, gross and net weight, and, for non-standard cargo, the dimensions. This document must match the actual shipment and align with the commercial invoice.
03
A Transport Document is also required, the type of which depends on the mode of transport: Bill of Lading (B/L) for maritime shipping, Air Waybill (AWB) for air freight, CMR for road transport, or SMGS for rail freight. The consignor and consignee information must match the invoice, and the document number and quantity of goods must correspond to the loading records.
04
When trading with countries benefiting from preferential customs tariffs, a Certificate of Origin may be required, issued by an authorized body and consistent with the declared country of production.
05
Another essential element is the Customs Declaration (SAD or e-SAD), completed electronically in the PUESC/AIS system by a customs agency or the importer. It must match the invoice, TARIC code, customs value, and transport documents. In certain cases, the customs office may also request proof of payment for the goods, such as a bank transfer confirmation, sales contract, or bank statement.
06
For example: payment confirmation, sales contract, bank statement (for the purpose of verifying the value).
07
If the commercial invoice is issued in a foreign language, a translation into Polish is required for customs clearance purposes. This translation should be complete, clear, and faithful to the original, including the seller and buyer details, an accurate description of the goods in line with customs classification, quantity, value, currency, delivery terms (Incoterms), and the importer’s signature.
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Depending on the nature of the goods, additional documents may be necessary — such as import licenses, quality or compliance certificates (e.g., CE, RoHS), sanitary, veterinary, or phytosanitary certificates, as well as ADR/IMO safety documentation for dangerous goods.
Customs clearance is a key stage in international trade that involves the formal declaration of goods to the customs authorities, ensuring compliance with all legal requirements for importing or exporting goods. This process includes the verification of documentation and inspection of goods to confirm their compliance with applicable regulations. When handled correctly, customs clearance ensures the lawful entry or exit of cargo from the customs territory, preventing unnecessary costs, delays, or the risk of shipment detention.
For businesses, it provides security, predictability, and operational continuity — from accurate documentation and correct product classification to professional representation before customs offices. The process applies to all types of cargo, including full container loads (FCL), less than container loads (LCL), refrigerated goods, dangerous goods (ADR/IMO), and oversized cargo.
We provide comprehensive customs services for exports, imports, and transit shipments, including support with fiscal clearance, special procedures (33a), and CARGO insurance. Our goal is to ensure your goods reach their destination safely and efficiently — without unnecessary formalities or the risk of delays and complications.